Shipping Information for EU Orders

1. Shipping Destinations

We are pleased to offer shipping services for customers within the European Union (EU). Please note that this page pertains specifically to orders shipped within the EU. For international shipping inquiries, please visit our International Shipping page.

2. Shipping Methods

We provide the following shipping methods for EU orders:

Standard Shipping: the typical delivery timeframe for standard shipping within the EU is 5-7 business days.

3. Shipping Rates

Our shipping rates for EU orders vary depending on the shipping method selected and the total order value.

The standard shipping costs are 9€ per order and free for any order over 200€. Please refer to our Shipping Rates table for detailed information on shipping costs.

4. Order Processing Time

Orders placed before 2:00 PM CET] on business days (Monday-Friday) will be processed and shipped on the following day. Orders placed after the cutoff time or on weekends/holidays will be processed and shipped within 2 business days.

5. Tracking Your Order

Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status and location of your package.

6. Customs and Duties

For EU orders, there are typically no customs duties or import taxes within the EU. However, if you have specific concerns or questions about customs regulations in your country, please contact your local customs authority.

7. Returns and Exchanges

For information on our return and exchange policy for EU orders, please visit our Returns and Exchanges page.

8. Contact Us

If you have any questions or need further assistance regarding EU shipping, please feel free to contact our customer support team.